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Our Plumbing Repair Services

We Proudly Serve: From Orillia to North Bay — And Everywhere Between

Most Common Plumbing Repair

• What is the most common plumbing leak?

  Answer:
  The most common plumbing repair is a leaking faucet or toilet. Often caused by worn-out washers, cartridges, or seals, this small issue can waste over 3,000 litres of water a year. While many try a DIY fix, it’s often quicker and cheaper to let a pro replace the faulty part with the right tools and materials. These minor leaks are often a warning sign of aging plumbing — especially in homes around Orillia or North Bay.

• What is the life expectancy of plumbing?

  Answer:
  Copper pipes can last 50–70 years, while PEX lines typically last 40–50 years. If your plumbing system is over 30 years old — or if you’ve noticed corrosion, strange smells, or low water pressure — it may be time for an inspection. At Poly-B, we offer whole-home plumbing assessments to prevent surprise failures and plan affordable upgrades over time.

• What do plumbers use most?

  Answer:
  Our plumbers are equipped with practical, high-performance tools like pliers, multi-bit screwdrivers, ProPress systems, and drain cleaning equipment — the essentials for fast, lasting repairs. We also use video inspection cameras and pressure gauges when needed. For Orillia’s aging pipes and North Bay’s rural setups, we bring a toolset tailored to each job — no guesswork, no wasted time.

The 1:3:5 Rule in Plumbing

• What is the 1:3:5 rule in plumbing?

  Answer:
  This code design principle refers to the ratio of venting, fixture units, and drainage. Ensuring proper air displacement, flow velocity, and load handling, the 1:3:5 rule is part of what makes modern systems run silently and cleanly. We apply this when upgrading bathroom stacks, kitchen drains, or septic interfaces — especially in rural homes.

• Does every drain need a cleanout?

  Answer:
  Not all — but main lines, stacks, and exterior sewer lines should. A cleanout allows us to run cameras, remove clogs, or hydro-jet the line without ripping up your landscaping. We can install retrofit cleanouts in older homes or hidden spots with tough access.

• What is the minimum grade for plumbing?

  Answer:
  Residential drain pipes must slope ¼ inch per foot to allow gravity flow. Too little and water stalls; too steep and solids don’t carry. We inspect slopes during any excavation or regrade work to ensure long-term performance — especially in older foundations around Muskoka or the backroads of North Bay.

How to Pay for Plumbing Repairs

• How much do most plumbers charge per hour?

  Answer:
  Rates vary, but you can expect $150/ to $300/hour depending on complexity and location. At Poly-B, we quote by the job, not by the clock, so you know the full cost before we begin. No padding, no guesswork.

• What’s the best way to pay for plumbing work?

  Answer:
  We accept credit, debit, e-transfer, online payments, and invoice options for approved commercial clients. You can also join our Priority Maintenance Program — pay monthly and save on emergency visits, inspections, and repairs.

• How should a plumber charge?

  Answer:
  A professional plumber charges based on diagnosis, materials, and time, not vague estimates. Watch out for super-low flat-rate ads — they often lead to upselling or low-quality parts. At Poly-B, we’re transparent, documented, and fully accountable.

Fixing Pipes: What You Need to Know

• How do you fix a burst pipe?

  Answer:
  We shut off the water, drain the system, and cut out the damaged section. Then we install new copper (soldered or ProPress), or PEX fittings — never shortcuts or push-to-connect fittings. For cold-weather bursts, especially in North Bay, we’ll also add insulation or heat tape to help prevent future damage.

• Can you fix a leaky pipe without replacing it?

  Answer:
  No — we don’t patch or use temporary fixes. Our standard is to cut out and replace the leaking section using high-quality materials. It’s the only way to ensure a lasting repair and avoid future issues. Cutting corners just isn’t part of how we do business.-term performance, replacement is usually smarter — especially if pipe corrosion is visible.

• How do plumbers fix pinhole leaks?

  Answer:
  We cut out and replace the section, then test water chemistry to stop it from returning. Pinhole leaks in copper are often caused by acidic water or electrolysis — both common in well systems or older homes across Ontario.