Our Process
How Poly-B Plumbing Gets It Done Right — The First Time
Why Process Matters in Plumbing
Plumbing is more than tools and parts — it’s precision, planning, and pride.
At Poly-B Plumbing, we’ve built a reputation in Orillia and North Bay by following a clear, step-by-step process that puts your home or business first.
No guesswork. No shortcuts. No stress.
Step-by-Step: What to Expect
1. We Listen First
We start by understanding your issue, project goals, or renovation plans. If it’s a repair, we ask for photos or book a quick on-site visit (fee applies).
🔹 Free online quotes are available with photo uploads.
2. We Diagnose the Right Way
For repairs, we use:
- Visual inspections
- Camera scopes for drains
- Pressure testing for supply lines
We don’t make assumptions. We find the root issue.
3. You Get a Clear, Flat-Rate Quote
Every job is quoted by the task — not the hour — so there are no surprise charges or vague estimates.
✅ We don’t upsell. We don’t pad invoices.
✅ All pricing is upfront and documented.
4. We Do the Work — Cleanly & to Code
We only use licensed plumbers. We follow all Ontario Building Code standards. And we don’t touch quick-fix fittings like SharkBite or push-to-connect.
Expect:
- Drop cloths, shoe covers, and respectful site behavior
- Premium parts from brands like Moen, Delta, American Standard, and Rheem
Full cleanup before we leave
5. We Follow Up — Because We Care What Happens After
After service, we’ll send documentation, care instructions, and next steps if needed. If you’re a Poly-B Member →, you’ll get reminders for seasonal maintenance and access to exclusive perks.
Specialized Process for Installations & New Construction
For bigger jobs — like rough-ins, additions, or mechanical rooms — we follow an extended process:
What You Can Count OnEvery Time
Related Services
Questions About Our Process?
Let’s talk through your job, your home, or your build. We’re here to make it simple.
Mon–Thurs: 7am–7pm | Fri: 7am–5pm
call now: 705-984-6249